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Remote Control over CMG MEMCM TP 2009 – First look

Posted on September 16, 2020September 16, 2020 by Jörgen Nilsson

Had to test out this feature as well in Configuration Manager(MEMCM) 2009 Technical Preview, remote control over Cloud Management Gateway(CMG). A long awaited feature that was first introduced in Technical preview 1906, Technical Preview Docs and then removed again for a year or more.

Being able to remote control a computer over Internet using CMG has been asked for many many times the last couple of months with all Work from home that is being done now in these hard Covid-19 times. So I needed to check it out and recorded a short video here on how the experience was as shown below.

Remote control over CMG

The requirements for using it is the following from the Docs, more information can be found here: Technical Preview 2009

  • The user that is remote controlling, needs to be added to the list of permitted viewers in client settings/remote control.
  • The CM Client needs to be updated and online over CMG

The following authentication options can be used.

  • A valid PKI client certificate
  • Azure Active Directory (Azure AD)
  • Token-based authentication

It works really well haven’t tested slower connections yet…

One thing I will file as feedback is that it seems like it is trying to resolve the client the local network first and after timeout tries to use the CMG. This takes a while as you can see in the video above and could be stressful when trying to remote control a computer both for the end user and the technician.

Great that we finally can test it again at least, let’s hope it makes it to the next release.

  • Remote Control 2009
  • Remote Control CM
  • Remote Control CMG
  • TP 2009
  • 4 thoughts on “Remote Control over CMG MEMCM TP 2009 – First look”

    1. Pingback: ConfigMgr Remote Control over CMG | It2tp
    2. Pingback: Amazing gems in MEMCM 2104 Technical Preview - CCMEXEC.COM - Enterprise Mobility
    3. Brachus says:
      July 9, 2021 at 3:04 pm

      Was this feature removed from the Technical Previews?

      Reply
      1. Jörgen Nilsson says:
        September 22, 2021 at 10:19 pm

        Hi, No it is still included in Technical Preview.

        Regards,
        Jörgen

        Reply

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    My name is Jörgen Nilsson and I work as a Senior Consultant at Onevinn in Malmö, Sweden. This is my blog where I will share tips and stuff for my own and everyone elses use on Enterprise Mobility and Windows related topics.
    All code is provided "AS-IS" with no warranties.

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