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CCMEXEC.COM – Enterprise Mobility

Suggested hotfixes for WMI related issue on Windows platforms

Posted on August 9, 2011August 31, 2011 by Jörgen Nilsson

Last week a KB-article was released with “Suggested hotfixes for WMI related issue on Windows platforms”. It really recommend that you read it because WMI is critical to Configuration Manager, Group polices, Operations Manager and so on. As you all know without working WMI we cannot manage the systems out there.

I will deploy the following WMI stability hotfix in all my Windows 7 projects, note that is is updated for Windows 2008 R2 SP1 and Windows 7 SP1.
KB2465990 – 0x80041002 (WBEM_E_NOT_FOUND)” error occurs when you try to open a WMI namespace on a computer that is running Windows 7 or Windows Server 2008 R2″ I recommend that you have a look at it.

From the KB article:

Hotfix list for Windows Vista and Windows Server 2008

2464876 The WMI repository is corrupted on a computer that is running Windows Server 2008 or Windows Vista
http://support.microsoft.com/default.aspx?scid=kb;en-US;2464876 (http://support.microsoft.com/default.aspx?scid=kb;en-US;2464876)

973243 The default gateway is missing on a computer that is running Windows Server 2008 or Windows Vista after the computer restarts if the default gateway is set by using the Netsh command
http://support.microsoft.com/default.aspx?scid=kb;EN-US;973243 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;973243)

Hotfix list for Windows 7 and Windows Server 2008 R2

2465990 “0x80041002 (WBEM_E_NOT_FOUND)” error occurs when you try to open a WMI namespace on a computer that is running Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/default.aspx?scid=kb;en-US;2465990 (http://support.microsoft.com/default.aspx?scid=kb;en-US;2465990)

2492536 Msinfo32.exe takes a long time to display or export system information on a computer that has many MSI-X-supported devices and that is running Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/default.aspx?scid=kb;en-US;2492536 (http://support.microsoft.com/default.aspx?scid=kb;en-US;2492536)

982293 The Svchost.exe process that has the WMI service crashes in Windows Server 2008 R2 or in Windows 7
http://support.microsoft.com/default.aspx?scid=kb;EN-US;982293 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;982293)

974930 An application or service that queries information about a failover cluster by using the WMI provider may experience low performance or a time-out exception
http://support.microsoft.com/default.aspx?scid=kb;EN-US;974930 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;974930)

Hotfix list for Windows Server 2003 SP2

2257980 “0x80041002 (WBEM_E_NOT_FOUND)” error code occurs when you try to open a WMI namespace on a computer that is running Windows Server 2003 SP2
http://support.microsoft.com/default.aspx?scid=kb;en-US;2257980 (http://support.microsoft.com/default.aspx?scid=kb;en-US;2257980) For all supported x86-based versions of Windows Server 2003

Hotfix list for Windows XP

933062 A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;933062 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;933062)

The whole KB can be found here: http://support.microsoft.com/kb/2591403




9 thoughts on “Suggested hotfixes for WMI related issue on Windows platforms”

  1. Ben Dwyer says:
    August 31, 2011 at 6:35 am

    I totally agree. WMI is critical to GP, SCCM and SCOM. I’ve seen many times where WMI corruption will cause SCCM clients to fail even in a Windows 7 environment using OSD.

    Reply
  2. Pingback: Suggested hotfixes for WMI related issue on Windows platforms | myITforum.com
  3. Pingback: The D-Spot (The Deployment Spot) » WMI Stability fixes for SCCM clients
  4. Chuck Roast says:
    February 26, 2013 at 5:16 pm

    Does this information still apply for today’s version of System Center 2012 and System Center 2012 SP1?

    Reply
    1. Jörgen Nilsson says:
      February 28, 2013 at 9:37 pm

      Hi,
      As ConfigMgr 2012 uses WMI as well so if you are running on Windows 2008 r2, then they are still valid.
      /Jörgen

      Reply
  5. HASHIR says:
    March 18, 2013 at 10:09 am

    We are getting lot of WMI erros on windows 2003 Systems after we upgrade to the sccm client sp1… Did any one have any idea

    Reply
  6. Pingback: SCCM 2012 Client Troubleshooting | RefuGeekBlog
  7. Pingback: How To Fix Ccmexec Svchost.exe Windows Xp Errors - Windows Vista, Windows 7 & 8
  8. Pingback: How To Fix 0x80041002 Wbem_e_not_found Errors - Windows Vista, Windows 7 & 8

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My name is Jörgen Nilsson and I work as a Senior Consultant at Onevinn in Malmö, Sweden. This is my blog where I will share tips and stuff for my own and everyone elses use on Enterprise Mobility and Windows related topics.
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